Naples Villas Price Match Promise
Our price is the price; no add-ons, no hidden extras!!
If you book with us and later find your accommodation, car or tailor-made holiday on sale, and available, at a lower price somewhere else on the internet, we will refund the difference.
In the unlikely event that you find a cheaper holiday rental elsewhere, we will do our very best to match and reduce the price for you.
Our price match guarantee allows you to contest a holiday rental price should you find it cheaper.
To take advantage of our price match guarantee you must compare the exact same villa or apartments and the suppliers can be anywhere in the world.
Unfortunately our price match guarantee does not apply to promotional offers..
If you think you've found the exact same villa or apartment cheaper elsewhere please call 0800 612 33 81.
Take a look at our price match guarantee terms and conditions before calling 0800 612 33 81 to help speed up your enquiry.
Please ensure that you have your dates, times, competitor details and cheaper price before calling.
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Here is the small print:
The person responsible for making the booking (lead name) must make the claim.
We must be able to confirm that the competitor price is based on the same flight, accommodation/occupancy, for the same dates, on the same board basis as your NaplesVillas.co.uk booking.
The price match must be available to book online and available immediately, not on a request basis.
The price match cannot be part of a discounted price due to redemption of a voucher or loyalty scheme.
The price match must be available in the same currency as your NaplesVillas.co.uk booking.
The policy does not apply to group requests (more than 9 people).
Here is how to claim:
Email us at customerservice@naplesvillas.co.uk within 48 hours of making a booking, putting the words ‘Price Match’ in the subject line. We cannot accept claims within fourteen days of departure.
We reserve the right to refuse any claim where we are unable to verify the claim to our satisfaction, in accordance with the above points.