Price Promise - Best Price Guaranteed

Our price is the price; no add-ons, no hidden extras!!

Price Promise - Best Price Guaranteed
You are getting the lowest possible price at the time of booking – guaranteed.

In the unlikely event that you find your holiday rental accommodation cheaper elsewhere, we will do our very best to match or reduce the price for you.
Our price match guarantee does not apply to promotional offers.

To take advantage of our price match guarantee you must compare the exact same villa or apartments. If you think you've found the exact same villa or apartment cheaper elsewhere, please call 0800 612 33 81 or 0044 7821324263.

Please ensure that you have your dates, times, competitor details and cheaper price before calling.Here is the small print:
The person responsible for making the booking (lead name) must make the claim. 
We must be able to confirm that the competitor price is based on the same accommodation/occupancy, for the same dates, on the same board basis as your NaplesVillas.co.uk booking. 
The price match must be available to book online and available immediately, not on a request basis. 
The price match cannot be part of a discounted price due to redemption of a voucher or loyalty scheme. 
The price match must be available in the same currency as your NaplesVillas.co.uk booking. 
The policy does not apply to group requests (more than 9 people).

Here is how to claim:
Email us at customerservice@naplesvillas.co.uk within 48 hours of making a booking, putting the words ‘Price Match’ in the subject line. We cannot accept claims after 48 hours of receiving the booking deposit payment.
We reserve the right to refuse any claim where we are unable to verify the claim to our satisfaction, in accordance with the above points.

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